United Airlines ROE — rules of engagement for overbooked flights:
passenger “volunteer” out of seat
2)Call it a re-accommodation
3)Blame victim for being uncooperative (as chosen victim)
4)Issue asinine statement from CEO to stand behind employees.
be sure to blame victim again in follow up statements.
New UA mottos:
Voluntary compliance is not an option.
We can seat you the easy way or the hard way
Fly the Friendly Skies… take your chances!
New and improved: Frequent Flier re-accommodation service
Special packages for S&M passengers
We offer accommodation, re-accommodation, and ‘nose bleed no seats’
Philosophy – consumer beware
“United” Airlines: we’ll rip you out of your paid-for seat for a UA hommie, whenever we want. We’re tight like that.
Frequent-Flier miles don’t mean a thing if you ain’t got a seat!
Imagine if that was a woman passenger who did not comply to an order… or a black woman getting dragged out like that? Gasp.